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Customer Support

University of California Contact Numbers

Have a question? Need to talk to someone? Here are your University of California contact numbers:

What are you looking for?

Medical and Behavioral Health Benefits
Anthem Health Guide
M-F 5:00am – 8:00pm PST
Prescription Drug Benefits
Member Services Team for:
CORE, Health Savings Plan (HSP), UC Care Plans
Effective January 1, 2018 Pharmacy assistance is available 24/7
Member Services Team for:
UC High Option Supplement Plan
UC Medicare PPO Plan with Prescription Drugs Plan
Effective January 1, 2018 Pharmacy assistance is available 24/7
NOTE: Plan contacts and phone numbers may change at any time.

Learn more about Secure Log In

We want you to feel safe and secure when you log on to our site. That's why we've taken the following steps to make sure your information stays between you and your health plan:

  1. Use industry-standard technology to protect your information whenever and wherever you are on the site.
  2. Provide password-only access.
  3. Require you have to answer personalized security questions.
  4. Have automatic timeout so you don't leave your information open.

If you have any questions or concerns about security, please call our Technical Support team toll free at 866-755-2680, Monday-Friday, 8 a.m. - 8 p.m. EST.

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