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Customer Support

Kentucky Employees' Health Plan Contact Numbers

Have a question? Need to talk to someone? Here are your contact numbers:

What are you looking for?Phone Number

Health Insurance Benefits

Anthem Customer Service
1-844-402-KEHP

Prescription Benefits

CVS/Caremark Customer Service
1-866-601-6934

FSA & HRA Benefits

WageWorks
1-877-430-5519

Shopper Discounts

Vitals SmartShopper
1-855-869-2133

Kentucky Employees' Health Plan

Department of Employee Insurance / Member Services Branch
1-888-581-8834
1-502-564-6534

LRP and JRP Retiree Questions

Judicial Retirement Plan and Legislators' Retirement Plan
1-502-564-5310

KCTCS Retiree Questions

Kentucky Community and Technical College System Retirement
1-859-256-3100

KRS Retiree Questions

Kentucky Retirement Systems
800-928-4646
502-696-8800
kyret.ky.gov

KTRS Retiree Questions

Kentucky Teachers' Retirement System
800-618-1687
502-848-8500
trs.ky.gov
NOTE: Plan contacts and phone numbers may change at any time.

Learn more about Secure Log In

We want you to feel safe and secure when you log on to our site. That's why we've taken the following steps to make sure your information stays between you and your health plan:

  1. Use industry-standard technology to protect your information whenever and wherever you are on the site.
  2. Provide password-only access.
  3. Require you have to answer personalized security questions.
  4. Have automatic timeout so you don't leave your information open.

If you have any questions or concerns about security, please call our Technical Support team toll free at 866-755-2680, Monday-Friday, 8 a.m. - 8 p.m. EST.

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