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Customer Support

Commonwealth of Virginia (COVA) Contact Numbers

Have a question? Need to talk to someone? Here are your COVA contact numbers:

What are you looking for?Phone Number

Medical, Pharmacy, Vision/Hearing
call 1-800-552-2682
Anthem Behavioral Health and Employee Assistance Program (EAP)
call 1-855-223-9277
ID Card Order Line
call 1-866-587-6713
Coverage While Traveling (BlueCard Program)
call 1-800-810-2583
Anthem Flexible Spending Account (FSA)
call 1-877-451-7244
24/7 NurseLine
call 1-800-337-4770
Delta Dental
call 1-888-335-8296
NOTE: Plan contacts and phone numbers may change at any time.

Learn more about Secure Log In

We want you to feel safe and secure when you log on to our site. That's why we've taken the following steps to make sure your information stays between you and your health plan:

  1. Use industry-standard technology to protect your information whenever and wherever you are on the site.
  2. Provide password-only access.
  3. Require you have to answer personalized security questions.
  4. Have automatic timeout so you don't leave your information open.

If you have any questions or concerns about security, please call our Technical Support team toll free at 866-755-2680, Monday-Friday, 8 a.m. - 8 p.m. EST.

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